Worst Hotel Experience Ever do not stay here!!

Worst Hotel Experience Ever do not stay here!!

I booked a hotel room with the delta from july 21-23. I travel a lot and have even stayed in one star hotels who gave me better customer service than I received at the Delta. My cousin was and his girlfriend came in from Toronto to visit for a week I only get to see them once a year. I booked a two bed hotel room for my girlfriend, my cousin, his girlfriend and myself. I always had some problems going to the delta ( we stay there every year around this time) most of the problems are not a big deal. No mini fridge, pools not working that kind of thing not a big deal. But this time was the worst experience I have ever had at the hotel! They said I booked a one bed room not a two bed room. I called in to book. They said people over the phone cannot guarantee anything and " you get what you get" four of us can't sleep in one bed. I asked for atleast a cot. They said they don't have any but" you guys could sleep on the floor lots of people are doing it" I am not going to let my cousin and his girlfriend sleep on the floor!!!!!!!!!!!!. I asked for a refund so we could go stay somewhere else and they said " no sorry we already have the money we cannot refund it!!! All they did was " give me free parking" even though I wasn't going to get parking I might as well. My cousin and his girlfriend went and stayed at a different hotel!! and me and my girlfirend ended up staying at the delta ! Worst Idea ever!!!. I looked at my bill and they CHARGED ME FOR PARKING and they said they cannot refund that even though the manager Kuljeee said it. I have been staying at the delta for 6 years every year. This will be the last I can not believe they would treat me like that. I have had way better service from a one star hotel. Please do not stay here! you will thank me! Very upset. The girl I was talking to at first was Irene and she got the manager named Kuljeee ( is what Irene told me her name was ) Kuljeee said all of the above stuff in the "". Very upset and still in disbelief!! Delta cost me over 350 dollars. if only I did not book with them!