Horrible service. Ordered a robe for my wife in F...

Horrible service. Ordered a robe for my wife in February. As is typical with this company, based on other reviews, the item was not in stock. I kept getting emails telling me I would get the robe in a given time frame, and the time frame kept getting pushed out. Last email I received said late June. Then in Late July my wife sees the item in the catalog again I send an email and ask. No response, so I call and they say it is in stock and that my back order timed out. They never let me know the order was cancelled. Then today, 13 days later I get an email from customer service telling me that my order was cancelled but the item is in stock if I want to order it again. Are they serious?? - with such apparent lack of desire to even take even the minimum amount of care of the customer it is a wonder this company is still in business. DO NOT ORDER FROM THEM - SPEND YOUR MONEY AT A COMPANY THAT CARES.