This company is the worst! We have been trying to ...

This company is the worst! We have been trying to get a refund they owe us for 4 months. They will gladly take money, but wont give it back. Still no resolution. Our agent has called them at least 10-15 times wasting her time. Claim they sent a check and nothing ever shows up. Absolute worst customer service.

Update * shortly after writing this review the President of EMB reached and resolved our issue. It was greatly appreciated.