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Review of Asara Wine Estate and Hotel

Paid quite a lot to stay there, visually it is stu...

Paid quite a lot to stay there, visually it is stunning but the service isn't up to scratch. They appear luxury but behave cheap. Little things like not knowing how to make it easy for customers to get breakfast in the room. No little table next to the sun loungers where you can put drinks. Staff at reception not very clued up or given authority to decide anything themselves. The gin bar sounds great, they claim it to be 'the largest in the southern hemisphere'. Basically what that means is they stock every gin going, they don't curate them or offer any real experience around it, again all a bit lazy - considering the rates they want to command.