What a strange company this is, the only good thin...

What a strange company this is, the only good thing about this company is that they deliver the next day or the next day and sometimes even deliver twice and then you are told that it must come from 2 department stores but it is still a computer system ?? And then you sometimes get things delivered incorrectly but it is no longer possible to send them back because it has already been unpacked it is said !! But I ordered home care because I am not allowed to order as a client myself, but it was strange to me that they will call me if something is not available or is available a little later !! And then the financial comes into play, I have certain bandages that are on the expensive side then you suddenly hear from the head nurse of Bosman that my insurance no longer reimburses because too much is ordered !! hmm strange because my insurance says if that benefits your wound healing then it has to be sent and then it is just reimbursed by us !! And since a few months suddenly there can be limited ordering and only once every 14 days !! Ok then I still understand that there is little supply of resources to their suppliers, but then it should not be said that my insurance is nagging about it !! Anyway all in all and is a badly organized company because one person tells this to another that ... but come on people you have a computer system where it all works so it is so difficult to read from a screen what happened before all ordered ?? And yes it happens sometimes that a little more of a product is ordered than the other time ...... but you also have that in a supermarket