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Glen Strobach

3 years ago

We had two rooms reserved during this stay. 2840 a...

We had two rooms reserved during this stay. 2840 and 2947. 2840 appeared to be in good condition but the in the morning we found a very nasty surprise in the coffee maker (picture available) and a nightstand light that was not functioning, upon closer inspection it was found a light socket was broken and the bulb was hanging down and could be a safety concern or fire hazard. It would seem the room was cleaned but not inspected previously.2947 was a great room and was clean, the problem was that while staying in the room (non-smoking), the stairwell is right next to the room. The staff of the hotel (apparent by the radios they wore) did not follow the posted signs and continued to go in and out the stairwell door yelling and smoking in the stairwell. Defeats the purpose of a non-smoking room. Although we spent a lot of time on the casino floor, a good night sleep was not to be had due to the proximity and usage of the stairwell door, mind you its the 29th floor so I am suspect of the users on the stairwell, they were not customers of the hotel. The radios and yelling was a enough to keep us from staying in any room near the stairs regardless of floor level.

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