On a Thursday I make an appointment with "Rayal"? ...

On a Thursday I make an appointment with "Rayal"? to test drive and ultimately purchase a $50,000 vehicle the following Monday at 9am. I arrive at 9 and am told Rayal will be late as he doesn't work mornings. So the receptionist suggests I wait 15 minutes. I do and then ask for a different salesman. I am then told that the sales manager took the car I wanted to buy home the night prior and hes not in till later. At this point, if it were not the exact car I wanted, and there being so few of them on the market, I would of left. I thought these guys clearly don't give a dam. Then Sean came out and appologised stating the manager was on his way with the vehicle as fast as he could. at 0950, the car actually arrived and the rest was smooth sailing. If it were not for Sean, this would have been a very very negative 1 star review. The rest of the customer service I experienced has been truly excellent.