Potatoe skins were ice cold as well as plate serve...

Potatoe skins were ice cold as well as plate served on. Obvious they had sat around for a while. Asked NEW fresh order because of sour cream they shouldnt put in microwave or oven to heat. They reheated them anyway.....hard, dry , really dark brown and extra crunchy with dollop of fresh sour cream. Sandwich was good but no refill on water or tea. The waitress was ran ragged. Not enough help for timely service. Not her fault ....she was on a dead run the whole time we were there .