Trudi Rouse

Review of Mark Miller Toyota

Customer Service representatives are always very f...

Customer Service representatives are always very friendly and accommodating. I have been scheduling my service appointments with Bruce for several years now. He understands that some repairs have to wait and he never makes me feel like I am doing my vehicle injustice for not fixing it immediately. It was recommended to change the cabin air filter and engine air filter in our vehicle. When I asked how difficult it would be to get to the cabin air filter, not only did Bruce tell me that it was easy to do, he even told me right where to get to it and how to do it. I've had experiences with other service departments in the past who are not so willing to tell you how to get to a part and tell me it would be difficult to do if you did not know what you were doing. I appreciate the friendly atmosphere I am always greeted with on my service visits. And it is always nice to drive home in a very clean and nicely washed vehicle!!