H

Hermann Atzlinger

4 years ago

Because of flight delay, we missed the connecting ...

Because of flight delay, we missed the connecting flight and had to stay in Hamburg forcibly. The responsible airline service had booked a double room in this hotel for us. At the reception we were assigned room 260 which is right next to an obviously serviceable elevator. Due to the continuous noise we asked at the front desk for a quieter room. We were told that this problem is known but a room change was not possible - the only solution you could offer us were Oropax.
So we were allowed to spend a sleepless night here - thanks for that!
We find it unreasonable, if such a noisy room is offered.

H & A Atzlinger

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