this place is horrible. Took my younger brother in...

this place is horrible. Took my younger brother in there to have the car diagnose, after everything We asked for quote for the total cost of both parts and labor. James Jacob was the one who quoted use $285 for the batter, 105 for oil and filters + tax. We agreed on the price and I made sure that includes labor and parts right 2 times. He said yes! When I dropped my brother off to pick up the car, bill came out to be around $641 ish!!! Tried to call them back the whole week, left them a message but they never called me back. Ho rible customer service! You think they're dealing with high end cars and the service would be exceptional, well Not even close!! Still waiting someone to call me back and explain what happened!

Updated 9/4/2018
So problem was pretty much solved when I personally made a trip to the dealer, they finally gave us the credit of what was over charged. The price was actually a mistak when he quoted me, he left out some parts, but the manager decided to give us back the credit because the service was sold for that amount. Therefore there is no other way around even though the price they charged was right. I just wished that they return my calls and save me a trip.