Chatted with the staff to request a replacement SI...

Chatted with the staff to request a replacement SIM since I have lost my phone and all, the girl on their end was the most patient, understanding, even a bit funny at times, made me smile, rather than those usual "call your network" experiences when it feels like you're talking to robots. This girl deserves an "Employee of the month" award, because I'm sure I'm not the only one who had such a great experience with her. Priyoshmita is her name. If it would've been possible, I would've sent her a coffee or whatever. So good. Hire more people like her.