Peter Channel Review of Hermès
Such a terrible experience ! Terrible customer ser...
Such a terrible experience ! Terrible customer service !
Went there 2 days in my trip to Paris !
The first day when I went to buy the wedding ring the service was fine and fast , but since the ring I bought was too tight, I went back the next day to change the size, and incredibly they made me wait for more than 50 minutes !
I was told by a staff to wait at certain area , but every time when the staffs become available they just kept skipping my turn and kept attending another non-Asian customers.
I was angry and made my complaint for more than 3 times and they were only telling me to wait more and not trying to help at all, and finally when I was about to get skipped again, one of the French female customers waiting behind me told the staffs that they should really attend me first instead of her since I have been waiting here for a long time.
Worse customer service ever, shame on you.

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