eileen vincent

Review of Bel Red Energy Solutions

Unfortunately the cost of fixing by older Trane ...

Unfortunately the cost of fixing by older Trane was amounting to 1/3rd the price of a newer, more efficient model. Bel Red did a great job with the assessment and the pros/cons. Once having made the decision I was delighted with the project management and oversight.

Dustin H and Stephen T arrived on time and with all the COVID PPE precautions in place. The placement of our HVAC is as far away from the furnace as could be. They happily wore their PPE the entire day and I m sure it was hot and unpleasant. Dustin H was primarily my face to face contact during the 5hours of installation. He kept me informed every step of the way on progress and managed expectations.

Both gentlemen were clean and tidied up their work area for me to inspect as they completed their job.

Russ Hall came the next day to turn on the HVAC and manage the City of Kirkland inspector. He mentioned that the wrong PSI level (200 vs. 400) for my system was put in but he quickly corrected before inspection occurred.

Lastly, let me say how happy I am with Bel Red s service & project management which takes a lot of the guesswork out of an installation like this.

Thank you Carmen Gray (Installation Coordinator) who called to insure I was happy with the install, but more importantly went through the remaining mechanical and electrical inspection expectations and who was handling what.

Thank you Bel Red for investing in quality employees who represent your company well!

Eileen Vincent