Thoroughly disappointed with the service here. The...

Thoroughly disappointed with the service here. The first time we ate her it was EMPTY; us and one other table. The service was slow but the food was good.
After this they completely ruined a reservation made for a birthday, and the owners had absolutely no intention of trying to accommodate us or resolve the situation. They refused to speak to us on the phone and never returned phone calls. They completely destroyed any hope of holding this reservation. Based on the service here, I would NOT recommend this to my friends. Entirely disappointing.