Second time in a row I was disappointed. First tim...

Second time in a row I was disappointed. First time my Family from Atl and N.C. came to visit, heard so much good things about Soco so we go...waited exactly 1hr and a half for our food!!! I was embarrassed and there was only a apology nothing else. Food was good of course cause we were hungry. Said I give them a second shot, ordered the steak meal medium well, it was more like well cooked tough so tough I had trouble cutting it!! We were compensated free wings appetizer....I'm done!