For the services they offer, OneSource goes above ...

For the services they offer, OneSource goes above and beyond -- they are professional, educated, communicative, and prompt. Unfortunately, the limitations of what they do and do not offer make the service less valuable.

For our move, they were only able to manage new account set-up -- not cancellations. Since we were moving locally, this meant that we still had to call most of the companies they were contacting on our behalf.

The service may have saved us a small amount of time, but only one complete phone call was handled on our behalf. The rest were partially managed, and I still spent gobs of time on hold with the utility companies.

That said, the OneSource team was great to work with. Might be more beneficial for a long-distance move. To OneSource: consider adding cancellation services!