Ryan Pehrson

Review of MGH YouthCare

There may be good doctors here, but it s a bad pla...

There may be good doctors here, but it s a bad place for PATIENTS. And it is very clear that they do not care about the patient experience. As one small example. Today we showed up on time for our early am appointment. 15 minutes later we inquired about how long it was going to be.

It was like we were speaking an alien tongue. Then it was as if we were impolite to even dare to enquire about how late they were running. In any other profession, someone who is so flagrantly late all the time wouldn t have a career at all. We were on time; why can t they be?