Although the goods are of a great diversity, gener...

Although the goods are of a great diversity, generally of good quality (basically this chain of stores sells like any other store goods produced by others) in the store in Craiova I encountered a typical Romanian situation. On 07.05.2018 I wanted to buy a camping shower tent. Among the offers that appeared on the net, the one from Dechatlon stood out! As this chain of stores has a relatively low coverage, only 18 counties being covered with 1 store plus 4 in Bucharest, I searched for the store closest to my location and found the store in Craiova. Checking the availability of the product at that store I found that there are 2 products in stock. I made the reservation, I received by email the confirmation of the reservation and in the morning of 08.05. 2018 I received a phone call from a worker of that store informing me that one of the two products in stock got lost and could not be found !!!! (product as small as a toothpick, I wonder what chaos is in the records of this store! ) and the second product is exposed and is not sold (only this company has as object of activity the exhibition of products and the advertisement of how the sale of sporting goods). He transferred me to a colleague and I was notified that my reservation is canceled and that in the future they will receive the product, so I can call to be interested. Along with the fact that many products are not available for online orders (which is the reason only a locked-in official within the company can answer) I have the impression of a total disinterest, a gross lack of professionalism, a more than defective management. I don't know if the French owner of this chain of stores knows the indolence and incompetence of the workers from Romania and especially from Craiova, a locality where I also had unpleasant experiences at the Peugeot office and at another company whose name I don't remember.