Sheila W

Review of Mears Transportation Group

My trip with Mears Transportation on 11/30/16 from...

My trip with Mears Transportation on 11/30/16 from Orlando Airport to my hotel was great! My driver Emmanuel was very courteous, helpful and knowledgeable. But my experience on the return trip from my hotel to the airport was HORRIBLE! First they went to the wrong hotel, I would not have known had I not called to see why they were over 10 minutes late and was told they were going to send a Mears Taxi and I would go directly to the airport. WELLLL I had to call back and was told the taxi was near. Once the taxi arrived I had to put my own suitcase in the car because she was NOT getting out of that car and to make matters worse she was eating and I had to smell her food. I'm not hard to please but this experience really tried me.