The receptionists, Amanda and Leonor, are extremel...

The receptionists, Amanda and Leonor, are extremely disrespectful !!! They treated me like they were in some kind of snobby high school clique or something...I have recently switched my insurance and don't yet have a physical copy of the card. I called in advance to verify that the digital copy would be fine to use, if they had told me no i would have rescheduled no big deal!!! The lady told me that it would be fine to have only the digital copy. When i arrived for my appointment I said i had the digital copy and that i had called ahead and was told that would be fine and Leonor said "there is no way anyone here would have told you that". I explained that I called a few days ago to verify and was told it would be fine. Leonor then proceeded to raise her voice at me in a snobby tone saying i was lying about calling (why would i lie about that lol). They refused to call the insurance company (which my insurance company said they could do if they were having trouble with the digital copy). She wouldn't let me talk without talking over me! I started to ask if i could email the digital copy to the office of something and they could print it out but before i could finish she started talking over me saying she wouldn't give me her personal email (which keep in mind i did NOT ask for..maybe if she didn't talk over me she would have known that.) then she was like " YOU'LL HAVE TO RESCHEDULE BECAUSE YOU CHOSE NOT TO BRING YOUR CARD IN". Then all the sudden they magically found a copy of my card through my insurance company!!!! If they could look it up this whole time why would they go through all this trouble of arguing with me about it??? I then asked if they could mention this to other staff and make sure they aren't telling patients that digital copies are okay if the wont accept them. Leonor picks up the phone and goes "can you make sure everyone knows we can't jams patients phones into the printer and print out a copy of their insurance card magically" then laughs and starts mocking me. This isn't even the first time one of their employees have been rude to me like this! Months prior i had called about a prescription and one of the girls, Vanessa, was rude to me and hung up on me! They also made me sign a form at my last visit saying i was putting myself at risk for COVID by coming in person even though i was never given the option of doing a virtual appointment!!!!! NEVER GO HERE!!!!!