I arranged an appointment to get a rough quote for...

I arranged an appointment to get a rough quote for my new kitchen and I received a call from one of your sales representatives to confirm the appointment.

She asked if my partner would be home for the appointment, I told him that unfortunately she's currently working abroad but that she's more than happy for me to speak to the kitchen sales person alone.

She immediately tried to re-arrange the appointment stating that she would need to be in the property and they wouldn't want to sell a kitchen to us unless the woman of the house was present.

When I tried to reassure the sales rep that I only wanted a quote to find out how much you would contribute by recycling my old kitchen, she became argumentative and irritable. She insisted that I re-book the appointment to January/February, even though I told her that I wanted the kitchen complete by Christmas as me and my partner were doing our best to renovate the house whilst she was working away.

My experience with DM Design was (and has, since they have been in contact multiple times trying to push me into taking this review down) has been very unpleasant. I have found the staff to be very, unprofessional, unhelpful, argumentative and arrogant.

I've seen plenty of reviews that echo my experience, and even worse, actual customers who gave DM Designs their hard earned money. I would avoid at all costs.