I love the pizza here but the last time i go to pi...

I love the pizza here but the last time i go to pick it up i wait the time they say it would be ready and it wasn't ready,so i proceed to wait 30 more minutes for it,i wasn't the only one there that night waiting,there was at least 6 other customers unhappily waiting,if your busy just let customers know and they will be fine,but taking there money and telling them nothing is not good for business