Don't Stay Here - My wife and I were very disappoi...

Don't Stay Here - My wife and I were very disappointed with our stay at this resort. The room we had was about five years passed its prime and long in need of a renovation. The grout in the shower floor was falling out and black. The bathroom fixtures were grimy. You wanted to wear shoes when you were in the shower. On the second last day the ceiling in our room leaked and water and ceiling plaster was all over the bathroom floor. Staff didn't seem too concerned. Had too speak to a manager to get a different room... it was equally dirty and shabby. The food at the resort is below average. Even the a la carte restaurants were a big disappointment. The air conditioning did not work very well. Both rooms we had were always damp and musty feeling. Housekeeping was inconsistent. Fridge restocked some days others not. Towels replaced other times not. The mattress was long passed its prime. Other people in our group had the same experience. This resort is in need of a refurbishment. The coffee shop roof collapsed the first day we were hear. If you take a close look around you can see broken roof tiles and other things in need of repair. Don't stay here until it is fixed up.

On arrival after a long flight they hand you off to someone for a resort orientation. The real purpose of the talk is to try to sell you a vacation club package. What a waste of time, very intrusive and not what I want to do when I get off a flight. Leave me alone, let me go to my room, relax and freshen up.

Went to the Japanese restaurant. The teppanyaki chef was great. Unfortunately the cockroach that walked across out table put a damper on the enjoying our dinner.

On the plus side, the resort and activity staff are friendly and welcoming and took pride in trying to make our stay enjoyable. Too bad the owners and management of the resort do not have the same pride, otherwise they would have fixed this place up a long time ago.