T

Tom Hamilton

3 years ago

I don't want to take anything away from HCE's 3.5 ...

I don't want to take anything away from HCE's 3.5 stars, but I do want to share about the breakfast buffet.
I called about a month ago to see how much the weekend breakfast/brunch buffet was. "$18 for adults, $9 for kids, 6am until 2pm".

I remember this laid out like Texas de Brazil salad bar, or a cruise ship buffet. Elegant, clean, upscale, with chef service stations. WOW! I guess I'm living in the past. Not sure how many years ago, HCE made a big remodel change.

I walked into their dining area called "Pine N' Kitchen" with my head swiveling in bewilderment. A friendly staff member quickly noticed my look of lost 3 year old in a store without mommy. She explained that a survey was done, and guests preferred the "Grab n' Go" concept more. She waved her hand towards the convenience store display of packaged food items and drinks. I looked back to the counter of steam trays. A couple carb options. Some fruit & juice. To my left was a turnstile walk up to an omelet ordering station. I hope that was included, or maybe it was part of the grab n' go. I posted a video, and a menu of the items. The staff member also offered the option of table service menu. It wasn't the glory that we had quested for today. I collected my valentine and we left. I thought she deserved better today than what is comparable to almost any hotel breakfast offering today.

The public has spoken (by survey). I'm sure everything would have tasted great.

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