Robert Small

Review of Mac Churchill Acura

Horrible 2015 Acura TLX (v6 9 speed) car and servi...

Horrible 2015 Acura TLX (v6 9 speed) car and service from Hiley Acura.
I've had problems with my TLX's transmission since purchase and has been into the shop at least 6 times, each time being returned saying nothing is wrong. This most recent time, my TLX flashed warnings on the dash and the 'D' for drive was flashing, and wouldn't shift gears properly. When I stopped it would engage reverse and had to have a policeman push me backwards out of a parking spot so I could get home. Acura, McChurchill, and Hiley have all been utter failures in dealing with the situation. These issues occur randomly and even with the codes, Acura/Hiley won't do anything about it. This past time they charged me $92 to tell me the car had a DTC U0402-68 (intermittent communication failure) but did nothing except diagnose and not fix, even though it is still under warranty. Sooooo frustrating dealing with intermittent transmission issues that Acura/Hiley won't address even though they have the codes and the 2015 9 speed has numerous problems. Do yourself a favor and stay away from Hiley and Acura.