Jen J

Review of Tuscaloosa Chevrolet Inc

I took my vehicle to have oil changed and tires ro...

I took my vehicle to have oil changed and tires rotated. I left it overnight and filled out the questionnaire that asks what time do we need to have your car serviced by? , in which I answered 4pm. The next day at 430 the service dept calls to tell me my car is ready but they only changed the oil because they said I need two new tires on the front. So they didn t do as I, the customer, requested in hopes I would buy new tires from them. In return they lost a service sale on tire rotation and a customer because I will not take my vehicle to them again. I had to make arrangements to take my car somewhere else to have them do what Tuscaloosa Chevrolet should ve already done.