Food was good, service was good. It was hot due to...

Food was good, service was good. It was hot due to no air but we were told why. Also ive never been to a buffet where you had to wait to be severed and was screamed at if you got your own plate. There was no unsweetened tea, i had to keep asking for it. 18% gruituity was added in without your permission even if it was a table of 1 or 2. The servers walked around with fried chicken and fish but if it ran out you had to wait. Im just used to a self serving buffet and adding my own tip. But the food good.