Stayed for two nights with my wife and 18 month ol...

Stayed for two nights with my wife and 18 month old daughter, first night we decided to get dinner at the hotel, despite being the only people in the restaurant we were waiting for almost an hour for our food, that night while going to bed we noticed that the cot we got for the baby didn't have a mattress. Not only that but they couldn't find one so we had to make do with a large thick blanket they provided. During the night any time the adjacent room used it's bathroom either for shower, toilet or otherwise the was a loud clicking sound that must have been the water tank refilling that lasted around 10 minutes every time! The next day after we had been out we returned home at around 4pm to find that the room had not been cleaned, we had to phone down to reception to ask for someone to tidy the room and replace the towels. Any one of these problems would be bad enough for a four star hotel but to have them all meant the stay was a bit of a disaster. They did apologize for inconvenience but that was all we received.