Cole Shaffer

Review of Call Realty

My parents have rented from Call Reality for many ...

My parents have rented from Call Reality for many years. The company has been incredible until the owner, Pam retired. Now the service has gone down hill. They no longer have staff doing maintenance but have hired outside contractors. My parents requested a service order for a backed-up bathtub. A contract company, "Cagle's Remodeling"came out and attempted to clear the drain. The smell of alcohol was very apparent and his eyes were red and glassed over. My mother felt uneasy in his presence and although he was friendly he was a little too friendly for my mother. He left to get a part and never returned. I came over and fixed the drain myself. After further investigation, I have uncovered that the man who came over has an extensive criminal record. Shame on you Call Reality. Please run a background check on all contractors to insure the safety of your residents and insure that the people you have coming into your/our homes have the same integrity as your company.

Thank you for speedy response about this issue. However, I would like to clarify that I did not post the man's given name only the company name that was discussed. I have strong sense integrity and would not post anything I had not thoroughly investigated. Regarding, the information presented, it is all public access through the Washington Courts. I was not intending to defame anyone's character but point out the liability that may be apparent by not thoroughly checking your contractors.