Dreadful place! Took my trike in (gearbox was stuc...

Dreadful place! Took my trike in (gearbox was stuck), the guy said he'd call me later that day- he didn't, neither did he call me the next day, or ever. 10 days later, he stopped answering the phone all together, I'd live 12 messages sometimes. eventually my partner paid a courier to go other to put the guy on a loudspeaker. Two weeks later, I was finally told the bike was ready. After I collected it, I noticed that the break handle was moved further so I could only reach it with two fingers and the new gear box was overlapping with the ladle so I could only hold on to the 2/3 of it.