They switched to a new website/system that complet...

They switched to a new website/system that completely ruined the ordering experience for me. Not being able to see where a job is at, what the invoices are, the files that were uploaded etc. is just not customer friendly. Most recent order included too many issues with payments and refunds. Issue was on their end, yet no offer to make it right was made. It's unfortunate as I had used them for many print jobs over the years.