I chose Skyzone Springdale for my son's birthday t...

I chose Skyzone Springdale for my son's birthday this year. The party was this past weekend and I must share that from booking to the end of the party, they really dropped the ball. I would not recommend booking a party here.
I called multiple times regarding booking a party and never heard back. I ended up driving to the location to book because it was impossible via phone. The week before the party, I spoke with the manager Liza, to update the details of the party including number of children and numbers of pizzas & toppings.
When I arrived the day of the party I noticed that my party details were never updated from when I spoke with the manager. I am glad I realized this because she had the completely wrong pizza order and it would not have been enough and they order pizzas from off-site, so it would not have been something they could easily fix.
All of our guests were hanging out near the front desk when I realized it was almost 10 minutes past the start jump time. The workers didn't tell us when it was time to start so the kids missed out on jump time. They couldn't even manage a basic thing, like telling us we can start jumping.
The only thing they managed to do correctly was tell me how little time we had left in the party room. 40 minutes is definitely not enough.
I am just baffled at the lack of organization and care from the staff. The only time they did their job was when they were trying to push us out of the party room.
TLDR; find a place to host the party that has a staff willing to be hosts. This place is not it.