Sz Mihaly

Review of Hostpoint AG

You buy for 1 year, get a confirmation that the co...

You buy for 1 year, get a confirmation that the contract is for 1 year, you can cancel it 30 days before it ends, no automatic renewal mentioned. You get the next bill one year later with a higher amount, when it's already too late to cancel. A single 27 CHF payment is more valuable for them than customer satisfaction. However it's quite usual in Switzerland, but not in Europe.

UPDATE to response:
You had this review years ago from others already, you had many chance to introduce a feature which sends a reminder BEFORE the 30 days. Or ask in the system if someone WANTS the renewal or not. Every answer to these reviews is just empy talk without act.