We have been members off and on for many years, en...

We have been members off and on for many years, enjoying the gardens, the butterflies, and the concerts. However, we are not going to renew our membership next year for the following reasons:

1.We renewed our membership in April, but just today received the paper cards for membership-a good 4 months time lapse. If this valuable paper card is lost, you only have to pay $5. What a deal! Why not look at their driver's license and issue another paper card?
2. Spouse stood in line for tickets for a concert, and was about the 20th person in line on the first day. Then they told him that all of the concert tickets we wanted were sold out. Members were able this year to go online at the same time the line opened up. This change was not stated prior to the date in question in any obvious way, except for a tiny line at the bottom of the page, or at least not promoted.
3. I have heard some people state that they felt rather dismissed when entering the gardens by the greeters, for reasons I don't understand.
4. In the membership card letter, they state the rules of the gardens, in regards to staying on the path and other obvious rules. Really? This went out to members and not to kids or people who have never been there.