Roland Dai

Review of Rimrock Resort Banff

Arrived by car and found parking to be $20 a day. ...

Arrived by car and found parking to be $20 a day. Pretty steep charge, and unlike other hotels, location means you have no choice but to pay for it. Not great.

Had a reservation for a two queen bed room, and asked for a king bed instead. Was told this was technically a higher room category and would have an extra charge. Of course well within the hotel's right, but left a sour taste in my mouth.

Hotel didn't have any phone chargers or international power adaptors to borrow. Found this fairly unacceptable of a mid-high end full service hotel, given 99% of Hampton Inns have these.

Finally, woke up with what appears to be flea or bed bug bites all over my body.