Went to the outside cafe for a snack and a drink. ...

Went to the outside cafe for a snack and a drink. The outdoor area is beautiful. It is a great place to sit outside. They completely forgot about our dessert, and after I asked the bartender and explained that we were waiting for 25-30 min, he did not even have the decency to come and tell us what was going on. We left with the dessert "to-go", and came home to melted ice cream. The dish should have been comped.