Went with friends who were visiting from out of to...

Went with friends who were visiting from out of town. My husband ordered the hamburger and after taking a couple bites realized that it was completely red and uncooked on the inside. We brought this to the waitresses attention and she took it away and returned a few minutes later with the very same burger with the bites taken out but now cooked all the way through. My husband laughed and refused to eat it. The waitress tried to explain that this was "how we do it here". After my husband again refused to eat it. She took it away and took it off the bill. Was not impressed. Decided to give it another shot a few months later and service and food quality had definitely improved. I think this place is pretty hit and miss.