Overall, the hotel is nice, but not for the price....

Overall, the hotel is nice, but not for the price. Furniture has stains and there are only two elevators in the entire building. (They are slow). I used the stairs twice and my room was on the 7th floor. (8 floors total). Housekeeping is a joke. Whether it s because they personally don t care or they aren t trained the right way or they aren t paid enough. I asked for my bed sheets to be changed over the phone and directly to the housekeeper. It smelled like it would when you leave clothes in the washer overnight. Very musty. It took me five attempts to finally get it changed. Not including the rolling of the eyes by the housekeeper. Checking in was hell. We chose to have an early-check in, only to arrive with neither of our rooms ready. We got there at 2 and didn t check in until close to 4. Meanwhile, several parties came in after and all checked in their rooms while we sat and waited. My brother went to the pool and came back with us still waiting for our rooms. Meanwhile, the front receptionists are on their cellphones and not paying attention to anyone but their phones. It was an embarrassment to be there and to stay there. My parents have stayed in the past with no problems. They ve spent a lot of money on this hotel. We were very displeased and disappointed. I do not recommend this hotel. Location is great, but not for the price and the problems.