I purchased lift tickets in advance, arrived to th...

I purchased lift tickets in advance, arrived to the resort around 10 AM only to spend 60 minutes in traffic to get to the entrance and find out that they had no parking. The website claims to be doing all of the correct things regarding COVID, but to overselling the resort to the point where you run out of parking is insane. You need to start selling parking spaces if those is an issue, allow people to drop off at the base, communicate with the customers something. We drove from Greensboro to Beech only to get turned around but a less than polite parking attendant that had no ability to had a stressful situation and no idea what to tell someone when they are getting refused a service they have already paid for.

I have been to Beech several times and never had a negative experience, but this has soured me for a long time. I would understand if I had not purchased tickets in advance. I would have understood if they had a plan b at the entrance. I would have understood if the existing signage leading to the resort was accurate. But none of those things happened and there was an epic failure of management that I have not see in a long time.