Barbara Johnstone

Review of Zupps Aspley Suzuki

Daughter talked to Habib over the phone on Friday,...

Daughter talked to Habib over the phone on Friday, whilst enquiring about a Suzuki Swift. When she got off the phone, she was disappointed with his attitude. Rude. Came across as hard handed. Gave her a great quote, including extras in that quote. She wanted a specific colour which they had also. Habib rang back Monday and told her the price had gone up by $2,500 over the weekend. Apparently said they had been selling a few cars and no other reason for the price going up. Also, some other things. He comes across arrogant and rude. My daughter was happy on Friday with the price, extras that would be thrown in. He also said he couldn't remember talking to her. If that was the case, why did he ring her back. Habib should listen how he talks to people. If you want a sale, be nice, not arrogant. Lost her. She will go to another dealer. People skills are important. If you don't have them, don't work with the public. Your loss.