They won't let children go back in the ER waiting ...

They won't let children go back in the ER waiting area unless being seen. Well I seen another woman back there with 2 kids around the same age but definitely another complexion so the lady quickly tells me when I inquire that both of her children are being seen. She said this a very rude way not even making eye contact, I don't believe her and I'm dissatisfied with service here. My children are siblings with my stepchild being seen. Only leaving this review to help with hospital protocols in the future.