Kenneth Lindsay

Review of Klingensmith HealthCare

I have a C-Pap Machine. I have always used the com...

I have a C-Pap Machine. I have always used the company's automated service for reorder of parts. I had never received the filters or sponge for the system even if I chose all replaceable parts. I called and asked there customer service if they would include these on the next shipment. I received a hose, Spar Parts for the mask (Not the Mask) and 2 white filters missing the sponge. I called them and asked to have that sent to me as it was missing. The customer service rep. argued with me about they could not send any more filter parts for 6 months. I explained about it being missing and the customer service Rep. said that she would have someone call. Never Happened!!!. Do not use this Company as they are going down hill after being taken over.