Vendor condescending towards me while I expose a f...

Vendor condescending towards me while I expose a fact. This is not his problem, no empathy towards the customer while it is based on the merchant. The customer relationship is an important thing in the 21st century and this type of seller should not exercise. Sometimes, a client may be overwhelmed by a situation, the purpose and understand and do everything so that the customer does not come out frustrated from the store ... Complaint filed at headquarters and report to Apple. On the other hand, I thank the person of Leudelange whom I had on the phone which she, is professional.

I do not make generality but if this seller reads this message, he will recognize himself.