J

James Ritch

4 years ago

Absolutely ridiculous every time I call there I'm ...

Absolutely ridiculous every time I call there I'm always on an excessive hold. My next part of the issue is every time we go see our son's counselor we are always on a video chat and not with a live person which is very impersonal. While I can understand the reason for video chat I work nights so my days are wide open oh, there should be absolutely no reason that someone cannot be there face-to-face with us.

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