Maria V. Morones

Review of Chicago Eyes Ltd.

I stopped in as a walk-in hoping to get an appoint...

I stopped in as a walk-in hoping to get an appointment and the staff was very courteous and helpful! The service was EXCELLENT! They were able to squeeze me about an hour and half later. I was in no rush so ran a couple of more errands and returned. Both the doctor and staff were very efficient in helping me understand my benefits given it was the 1st time I was using my new insurance. They were both very thorough in explaining my eye condition, the exams that were going to take place and the type of lenses I would best benefit from and how to use them once I received them since I need transitional lenses. Both the staff and doctor were very helpful with assisting me choose from a variety of frames and offered helpful suggestions. I later asked to add transitional's to my lenses and Karla was awesome! She reached out to my insurance and made sure it wasn't to late to add. They also gave me a heads up on the turn around time my insurance would take to get my new pair of glasses in. I'm glad I chose to come here despite the recent reviews.