Although they weren't able to find me the cheapest...

Although they weren't able to find me the cheapest rate (I don't blame them), I still strongly appreciated their customer service. The Kanetix rep whom I spoke with was kind and helpful. When the rep tried to connect me to the insurance agent, due to that insurance company being busy, I had to wait for some time. Now, what I appreciated during this wait was the fact that the Kanetix rep made sure to connect with me multiple times during the wait to let me know that he's still waiting for my line to connect with the insurance agent. I don't normally have a problem with long wait times as that's a normal thing in Canada (at least for me it has been), so i wasn't irritated at all, but the fact that the rep made sure to let me know that he was still waiting to connect me was really thoughtful. Which is why I am leaving this review :)