Courtney Dearman

Review of Texas Children's Hosptial

My son had surgery here last 3/18/15, West tower f...

My son had surgery here last 3/18/15, West tower floor 3. From the amazing and knowledgeable check in clerk (who was very thorough about the process), the insurance and HIPAA woman (who was with her trainer, also very kind), to the tech who took my toddler's vitals (who pretended my son was a superhero so he could see his muscles when taking his blood pressure) to the nurse practitioner who answered every question I had in detail and kindness.. I was so impressed. A huge special thanks to the amazing Dr. Duncan who kept my son safe and explained the procedure to us and kept us calm, to the two wonderful OR nurses who were the kindest ever to my son. The anesthesiologist was so sincere and polite, she explained in detail what was going to happen before, during and after surgery. I was also super impressed with my son's recovery nurse, Mary Jane. She was simply wonderful. I had a fabulous experience here and the whole staff was excellent, detailed and kind. It's hard to trust strangers with your child and the staff made me feel so confident and secure. I felt like my son was truly cared for, as a person, not just a number and that means the world to us. Thank you so much, Tx Children's staff.