Two stars is quite generous for this hotel. We wer...

Two stars is quite generous for this hotel. We were in Philadelphia for a conference. I had my mother, 1 year old child, and small dog with me. Upon arrival, at 10:30pm on a Wednesday, there was no valet. I checked in with a woman who I don't think smiled the entire time. I told her I had a dog (which was noted in my reservation). At that point, it would have been helpful for her to tell me where I could take my dog to relieve herself. No. She maybe said 6 words the entire time. I wandered around in the dark to find a patch of grass for her. The bellman was very helpful and took our luggage to the room. I was then expected to park the car in the garage by myself, which was dark, and had no other people in it. It also had a fire alarm going off for at least 20 minutes while I was in there, which means if you scream, no one can hear you. We were on the 7th floor. It was dark and smelly. There were stains on the carpet in the hall. The room stunk of stale smoke, to the point I didn't want my child in there. The comforters had some yellow stains on them. The window sills were constantly wet with moisture. I did request a refrigerator and they delivered it right away, and the gentleman that brought it was friendly. The two stars are mostly for the housekeeper. She was extremely nice, checking on my mom and child frequently. She deserves 5 stars herself, but the hotel itself I can only give 2.