Called early this morning to schedule someone to c...

Called early this morning to schedule someone to come out and fix our water heater. We were "guaranteed" that a tech would come out and fix it today and they would call when a tech was available. It's now 4:30 and they just called to say no one is available to come out. They wasted an entire day of my time and had very poor customer service skills. Rude and unreliable! Stay away!